WEBVTT
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And so you sort of forget a little bit of what marketing actually is, which is art and it's craft and it's joy.
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Who are the domain experts and how do we get their domain of expertise?
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As a knowledge gap that's solved through Stacklist.
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Where does the jam vibe come from, hi Hello.
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How are you?
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Doing good.
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How's the day?
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good, okay, tell me the truth.
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Can you hear me breathe in my microphone?
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do you?
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Hear it if you do like, if you do the pronounced sniffy, then then I can't but like just sit for a second, I don't hear it.
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But if you're doing the like, do I have a stuffy nose thing?
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Then I get that, I can hear I've never had a mic before.
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This is like this.
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Oh so I don't know where to put it?
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are we breaking this mic in?
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Is this like yeah, well, I broke it.
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Tried to break it in yesterday, uh, and what happened was ian was like.
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I can hear you breathing wait, okay.
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So when ian comes on, let's, let's both, let's both like, just sniff, like every now and then and just see if, like, if, if he notices, um, how you doing good good, I told you it's my son's birthday, like I don't know.
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Oh, that's right happy birthday, you can.
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You can send him a clip of me singing amazing and it's uh.
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Two is that right two, two, two years, that's amazing it's so fast.
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He's almost ready for college.
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Yeah, I know, I've got a four-year-old that's going on 14.
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What did he say?
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The other day we sat and played an Xbox racing game and he was like good race, bro.
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I was like wait a second.
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What do you mean, bro?
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Just don't, don't't, don't, let's, let's, don't get into.
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Uh, yeah, that's you don't need to go around calling everyone bro but it sounds funny when he says it, but like it's so funny, it just I stubbed my toe or like whatever it was.
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Something happened that caused me to say a swear word loudly.
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And he's in the stage where he's repeating everything and I had and I haven't had to think about this so much yet because he's he's been so little right like I'm listening to, to songs that swear, and I'm swearing like I've never really thought about it.
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He's a baby totally and now I was like shit.
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He was like behind me, like oh, amazing.
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Yeah, uh, I I heard something here.
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Yeah, william, or my oldest is eight, hasn't, hasn't started like repeating, like swear words, but but I did hear in the other the other day, like playing legos with matthew, who's the the younger brother, and william was like, oh man, I really screwed that up and like it just felt like that's sort of like okay, are you stressed out?
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Like is the job?
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Like too much, totally yeah.
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Oh my gosh, funny, funny boys.
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Well, that's amazing.
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When are you doing party stuff?
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Party stuff today actually.
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Oh, wow, yeah.
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Yeah, yeah, it's party.
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Free starts at five nice oh and it ends at seven oh yeah, we just had uh william turned eight and we had 10 of his friends over, three boys and seven girls how many do you have?
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I keep on here.
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There's like two, three so far.
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Oh, okay well yeah, just do it.
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Yeah, two, williams eight and matthews four, um, and so, uh, william had 10, 10 friends over and three boys and seven girls.
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And god, the boys like, oh my gosh, I just like every other poop joke, and you know what I mean.
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And they're like all, like, they're all in every, every single kids and PJs, and they're all like doing a movie.
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They were watching the wild robot and, of course, it felt like the boys were on the back row.
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These two, two speaker, yeah, totally All bro.
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And then, like these two sweet girls would come in and go, the boys are throwing popcorn, and I all bro.
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And then, like these two sweet girls would come in and go, the boys are throwing popcorn, and I would go in there, listen.
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But I mean, I'm like, no, listen, no popcorn, don't jump on the couch, you know.
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and and then, of course, about halfway through the movie, they all go out to my son's room and you can just hear him jumping off the second like um oh no the bunk bed and I'm like, can we please don't jump off the bunk you know what I mean it just felt like a and I, of course, like I, I'm an empath that sort of feels and hears and takes in all the signals from all the things.
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So I'm just, I'm just sort of like, as everyone's leaving, my wife's like, okay, let's just.
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Let's just take a minute.
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Ian's in the way.
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Do you see Ian?
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He's told me he ends in the way.
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Do you see ian?
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He's telling me he's in the waiting room.
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Yeah, I just, I don't know where ian.
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Let's see if.
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Oh, there he is.
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It didn't get it.
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Didn't give me a notification.
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Riverside, I gotta talk to you about that.
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Can't leave ian in the waiting room no worries, no worries, kyle silly hi thanks for thanks for having me wait, can you hear us sniffing?
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Can you hear us?
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I was telling Kyle how I don't know where to put my mic.
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Oh, was it the gain, the gain thing the breathing and the mics.
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So, like the first thing I did when I joined, I was like Kyle, can you hear this?
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It was like when you do a pronounced sniff, then yes, I can.
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I can hear it um how are you?
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how's it going?
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uh, your, your, your sound sounds so good yeah oh, thank you.
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Well, let me know if you can hear me breathing too.
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I don't know if I also have these, these gain problems, but no, but no, I'm good.
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I like, uh, yeah, right, like thursday is crunch time in the jam week and so um, so yeah what's crunch time mean?
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oh, it's just like what's crunch time in this in in jam land.
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So jam world.
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We post 7 am every friday, dilly jam.
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Of course we're the same type of you.
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You know we're in the same same game here um building.
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I'm talking about building stack list yeah and so.
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So what it looks like so what it looks like here, um, on thursday, is that we're we're prepping, you know, we're sharing in drafts, we're prepping clips and all this, all this sort of thing and so, um.
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So in my world looks like a lot of editing, a lot of sharing.
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Sharing drafts, a lot of like thumbnails, like this is something I've started to care a bit about more and just to put more attention to, and so I'm going through a whole bunch of these, you know, tying together all these different tools, making different stuff and proposing stuff.
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So yeah, oh my gosh, that's the, that's the Mr Beast philosophy right Of, just like getting those thumbnails and and titles like just right, so that it catches.
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Yeah, I mean it's a whole thing right in youtube.
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It's like the most important thing I think we're realizing, like the, the yeah when we like think through, to stand out in just like half a second, that's we haven't.
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Obviously.
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We're just like we're in the place where we're more about just making sure that we are posting something.
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So there's like a heartbeat to things and that we're like we're testing out a few memes're more about just making sure that we are posting something.
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So there's like a heartbeat to things and that we're like we're testing out a few memes and things like that, but we haven't gotten to a place where we've we've started in a refinement yet, but amazing.
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Well, I like, before we dive into this, thank you both for taking time during, especially during crunch time, to to of course kyle, of course, but I mean, I just so.
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I just want to start off by saying like, this journey is so fun and interesting, what was it?
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I went to one of my first events in new york and I met some um, uh, someone from, uh, union square ventures.
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And then how did this?
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How do how do we get?
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So?
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This is the here's the thread.
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I met someone from union square ventures and we talked about stack list and then I started looking into union square ventures and I looked into, you know who union square?
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had had invested in and I started going through a portfolio and then I stumble on jam, I install jam and then I'm like martina, our cto.
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I'm like you've got to use jam, and now I've got got this thing I got to post today on X, by the way, which is basically us in Slack we're moving from Jira to Linear, and one of Martina's first questions was does it integrate with Jam?
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And so I sent her a screenshot of the Linear integration.
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She was like okay, good, so this is what our uh cto approved, uh the first time that we heard about stacklist is well, due to a contest right like, and we had that's right so that's how we sort of like heard about you and met you and I remember like the first thing I thought, without like ever having seen StackList no contracts about it I just saw like Kyle from StackList and I was so happy that that was the winner, because StackList is such a cool name.
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This is going to be a cool company to have a cool name, so that's awesome.
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Amazing.
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Well, thank you, that's right, though we actually first sort of interacted because, ian, you read my name to the public and said the winner, which was amazing, by the way.
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I I got to go see zuck um give a talk, which was amazing.
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But I just love how it feels like our kind of um uh, both cultures and product and like the intersections are so interesting, even though you all are sort of you know maybe.
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Let's say I'm in, we're in like sixth or seventh grade and you guys are in high school and are playing like the varsity sports and we're like oh my gosh, but it's just so cool to see like the, the evolution and to hear the stories and and but, to also really interact with you all because I just love you know the, the culture and the, the vibe that that jam has.
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I would love, I would love to know y'all's POV on on from a jam perspective, like how, how and where does that, where does the jam vibe come from?
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honestly, I think, like if you my really my real honest answer, I think it comes a lot from, from the jam founders like that's, that's where I think, like the, the vibes start right and that their, their personalities really sort of influence the, the, the startup, and and what we want to do and how we are.
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So like that's the biggest place and then, like you know, marketing.
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Yeah, yeah, no, but I'm not even talking from a marketing Like.
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There's a difference between, like, a company having a face that sort of seems fun.
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But really like you two, both.
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I mean I know Danny's, because Danny's was the most fun episode to ever like record, because you can even see, even from, like even Danny sort of emulates and sort of brings forward even through the camera.
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Like it's one of those where most interviews that I've got on we sort of talk like this and we go, oh, that's so interesting or whatever.
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But Danny's, we were just like cutting up, and you know what I mean.
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Like it just sort of but and but but you both, I think.
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I think it's so different to have one person that sort of stands out in that way.
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But you both have such a great energy and and and a vibe that sort of continues to like build upon that, like that jamness, um, which is amazing, so, um, I love it and and and I'm interested to know how much uh like within the company.
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From a remote perspective, it kind of feels like that too yeah, what do you mean?
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like, just from like, from a, from an all I I on our podcast we also danny and I talked about like I told.
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I told her she should go on slack and say that she said that she's mandating a uh, a return to office policy for everyone immediately.
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Um, but like, but at that point there was no office, but like from a remote, from a remote company perspective, like how you sort of keep the, how do you keep kind of the, the energy and and the vibe, even internally, from a remote perspective.
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Yeah, well, I think one thing for me that was new with Jam, versus being all remote, versus before I was primarily in office and with this I think that our like how we're communicating on Slack and like all the just the expectations around the level of communication and the is different than I've experienced in the past and so with that it's like like there's like very, very proactive, very um, caught like everyone, like chiming in is something that's been new to me and it's something that I think really speaks to the yeah, like speaks to the cultural like just what the norm is at jam and um and yeah, and I think that the like, also the, this like positivity and this like sort of this uh brand, uh tone, I think also comes through actually through the product as well, like, like with the attention to design in it, like I could imagine a version of this product, of our product, that would be very um, like, with different founders, in a different culture, would be just like a totally different right, like a linear style, super, totally minimalist.
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We are.
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We are about speed and efficiency and I think it's a very intentional utility.
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It's like utility first, that's the thing you can, you know, versus like having the the strawberry jam kind of feel is that exactly, and so I think that that was a like, that's a choice that is also reflected in the culture but also comes through, actually the like like through the product as well, and it's a cool.
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It's cool to see that show itself in both places.
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Yeah.
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Nice yeah.
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I think there's a few things I've noticed that Jam does.
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That, I think, work well for remote that I wasn't super used to Like.
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It's like a little different.
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Sort of little like idiosyncrasies, for example, like at Jam.
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Uh, sort of little like idiosyncrasies, for example, like at jam, nobody's going to shy away from like, just like huddling you, you know, if it's like a 30 second thing, like you know what, like I'm just going to call you, and so it makes you feel a little bit closer because there's no like can you talk, can we schedule a zoom, can we net?
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So things right away you can just huddle or or like.
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For example, danny, she loves to send like voice notes as feedback I do too.
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It's so.
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It's so good to be able to just like, instead of typing it out, and free form a little bit.
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You get that extra little context and like emotion and other stuff.
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It's so good yeah, and like the tone of it and everything.
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It's like I think there's definitely some drawbacks to remote work which you have to consciously try to work around, and those are some of the ways that that we do.
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And then, when we have off sites, that definitely like, you can definitely feel like those three or four days like the boost.
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And well, I always say, like the boost in like work productivity, it's like wow, but the boost, it like it's off, like, but like the boost, how much you understand the company, what's happening, everybody else around you, uh, is so amazing, like really, it's um, so like that combination of like going to off sites, taking advantage and then doing all those little things like slack, huddles what is the um?
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what is?
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I'd love to hear both of y'all's journeys from a jam perspective, like when?
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When did you join?
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At what stage, and and and kind of what have you seen through the evolution?
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Ian, do you want to tell them?
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Well, yeah, I guess we we both started about a year and a little in a few months ago, and what's funny is that we were we actually started like within two days of each other, and this is amazing.
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Yeah and oh.
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This is amazing.
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Yeah and so, um.
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So, while while ivana's job title is the founding marketer, I will let the record show that I was a day before ivana oh yeah, no, but, but um, but yeah.
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So we both started um at Jam around the same time.
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There's, like in the product and company story, like after we had like these tell-all signs of a product market fit, and like starting to grow, and it'd be like this is the time for more marketing, just focus as a company.
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Like this is when we both joined.
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And for me, I actually heard about the job through the Lenny's Podcast community Slack channel and it was because I was a big fan of Lenny's before.
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For me, I think it's my favorite product podcast and the preeminent example of what a great B2B podcast looks like.
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And so I was in that community when I saw this job post and I think that was a early signal that this we were going to be aligned in terms of what our sort of content visions were going to look like.
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And so for me, like I'd never been, like I'm current, so I'm, my job title is creator, but beforehand I'd never been.
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I'd never been a creator.
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Like I was a product marketer before, and for me, with the, what this looked like was I was making a lot of these demo videos of our, of our tool.
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Before um I still I was looking back.
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It's still live the how choco works.
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The video I made before in, before in the last, in the last role and it's funny because I was the um I've made this transition between I was like the, the.
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We did it in a scrappy way.
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I was the scrappy sort of narrator, internal narrator, so we didn't hire someone else to do it.
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I was like I'm not paying someone, I'm not paying someone to do a voiceover when I could do a damn good job myself, um, and so I did the, so I did the, the voiceover for that.
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And that was the start of it.
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And I was like, oh, I was making all this stuff for the sales team and I was like, oh, I like this thing.
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And so when I was I, I was in berlin for this time and then I decided I wanted to move back to the us and so I, um, when I was looking for my next like, looking for the next role, I said this oh, create a role at a startup, like what is this?
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And so that's what's really taking me down, this sort of like for me in my career generally, like, I see it as like, I move towards this sort of like product educator type, uh, role and function, and that's the thing that's what's really been exciting to me is, like these skills All this editing has been new for me Before.
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I always came at it from a marketing side.
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I was briefing different people on the team about how we do stuff like this, but now I find myself in the middle of it, right, learning how to actually do this skill set and try to do it well.
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Well, you're doing amazingly and I will say, you know, with the way that, the way that I see jam sort of out and about it, doesn't it?
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It's doing its job and that it doesn't feel like marketing.
00:18:33.642 --> 00:18:51.709
Um, because I think there's this like, if you think about, when I think about someone that is like a founder, like company, that that maybe loves product and just sort of like talks about product features and sort of put stuff out there, and then also there's the marketing which is like trying to sell the sort of the benefits, and then that gray space in the middle.
00:18:51.709 --> 00:18:58.330
You know, I think that's where you know we're seeing so many more people living and breathing and sort of in that sort of.
00:18:58.330 --> 00:18:59.621
You know, is what?
00:18:59.681 --> 00:19:00.481
What does this mean?
00:19:00.481 --> 00:19:29.119
It's blending the sort of culture and features and benefits and and being able to sort of communicate that also in an authentic way and not in a, when I think about sort of old school advertising right, mad men, kind of just there's a poster and it's got a benefit that sort of catches, you're gonna, you know, you're gonna lose weight or you're gonna like whatever you know, versus like seeing the stuff, that stuff that you guys do on showing the features and the funny stuff and showing the product demo videos and things like that.
00:19:29.119 --> 00:19:36.984
It feels so authentic that you can almost like just feel yourself using it or what it's going to be like to sort of have it in your team.
00:19:38.269 --> 00:19:38.911
Oh, thank you.
00:19:38.911 --> 00:19:45.137
The thing about like the jam audience that kind of makes this easy, like not, I mean of makes this easy, like not.
00:19:45.137 --> 00:19:47.184
I mean it's not easy, but I mean it's just.
00:19:47.184 --> 00:19:53.170
It like makes so much sense, right, it's because the gem audience is just like people building other products, right.
00:19:53.170 --> 00:19:59.364
So it's like of it's like we have so much to talk about, like with each other, you know.
00:19:59.364 --> 00:20:11.797
So it's like so easy to sort of, like, you know, make a video about this feature that we're launching, or make this, and then do it from this perspective of like let me show you how we built it or the challenges that we came up against.
00:20:11.797 --> 00:20:15.224
And it's not like because it's like what I mean.
00:20:15.224 --> 00:20:25.782
What I mean to say is that for us, it's like a fun conversation to have, or a fun video to make, and for the people we hope, right, like for the gem community, it's also just like interesting.
00:20:27.086 --> 00:20:27.247
Yeah.
00:20:27.615 --> 00:20:33.695
And at the same time, like, obviously right, like you're showing the product, you're letting them know what it can do, but you're doing it in this way.
00:20:33.695 --> 00:20:36.618
That is just kind of more fun for everybody who likes to build software.
00:20:37.159 --> 00:20:47.387
Totally, and what would you say from a company building perspective, like, what should you know, martina and I and the team take away from like from your?
00:20:47.387 --> 00:21:05.413
You know, from the time that you all started over the past year, what have you kind of learned in that sort of marketing and creator space of kind of what works in terms of um, because I obviously, you know, I think people start companies and then you sort of you really start throwing spaghetti at everything.
00:21:05.413 --> 00:21:11.858
Right, you've got like you've got like funny stuff and serious stuff and product feature stuff and you've got memes and you know what I mean.
00:21:11.858 --> 00:21:15.155
Like you're you're really just sort of trying to find what fits like.
00:21:15.155 --> 00:21:25.563
What have you both kind of learned um from um, from your your past year at jam, I think, for me, yeah, for me, what I've seen, I guess the.
00:21:26.124 --> 00:21:28.307
The first question to ask about the, the marketing and the.
00:21:28.307 --> 00:21:31.790
For me, like particularly the content that I'm I'm making is, like, what is the primary?
00:21:31.790 --> 00:21:33.499
Uh, like, what's the primary goal?
00:21:33.499 --> 00:21:41.396
Is this, like supposed to be a primary, like growth driver for the business, or is this supposed to be like um, is this serving a different, a different function?
00:21:41.396 --> 00:21:46.478
Like, maybe this would be like um, you know, making your product feel like a well-wrapped gift.
00:21:46.478 --> 00:21:52.540
You know, like, when someone's in an onboarding email, right, and they, they're, they're being welcome, right, that's a different audience.
00:21:52.540 --> 00:21:57.502
That's not like you know me telling you and walking through all the features of of jam and telling you about everything new.
00:21:57.502 --> 00:22:12.096
Like this is that will be relevant for a different audience than you making short, like you doing short form channels and like going 100 on that and like basically making videos for people that don't know or aren't invested in your story.
00:22:12.096 --> 00:22:15.652
Um, right and so, like us making the building jam podcast like this.
00:22:15.652 --> 00:22:18.260
This, for example, is a um.
00:22:18.260 --> 00:22:27.115
Like this is a, a play over, it's a long-term play and and we're hoping that we really make this place where we've documented our journey and it's and it's providing helpful.
00:22:27.115 --> 00:22:34.961
It's providing helpful insights and stuff, but it's also um, it's a longer term um, also like vision and part of something that we're building and so, um.
00:22:35.221 --> 00:23:01.077
So I think, for me, like, uh, like after you define what these things are, we, we have dabbled and we keep like going down experiments in each of these sorts of realms and like, for us, what it looked like at one point was this, like we called it, the owl experiment, where basically, I was making I was going on these one day sprints, where I was like I'm going to make a engaging video that's not about jam, about something that our audience, like our audience, would be interested in.
00:23:01.077 --> 00:23:02.161
I'm going to do that every day.
00:23:02.161 --> 00:23:17.926
For however long it was it was like a month and it was like, literally, what matters is just getting better at doing this and and that, and at the end of that experiment, we're like, wow, okay, well, these videos aren't particularly working well in terms of driving new people to the product.
00:23:17.926 --> 00:23:28.980
Um, what if this effort was instead more focused on making all these things that we're doing, like all these uh, like, uh, focused on these, these other the, these other channels and other places?
00:23:28.980 --> 00:23:38.557
And so that was an example of a uh, I don't know a time where, like us clarifying, like I don't know, we've dabbled in having these different goals and different focuses as a team.
00:23:39.159 --> 00:24:00.888
Um, but knowing where, like how you primarily are playing into that, like I could see for for you all, like having clearly the icp telling you how they're using stacklist every day to organize restaurants, to organize all like their the book, their favorite books, like literally hearing from the icp every single day, feels like something that is like could help you reach a larger audience.
00:24:00.888 --> 00:24:02.978
And then there's this other thing of like oh like.
00:24:02.978 --> 00:24:04.001
Is this onboarding?
00:24:04.001 --> 00:24:10.039
Like how are we building out the best and most inviting and great onboarding flow too, which is sort of a different goal of the content?
00:24:10.221 --> 00:24:11.123
Yeah, no, that's great.
00:24:11.123 --> 00:24:13.288
Yeah, I thought of what you guys said.
00:24:13.694 --> 00:24:19.826
I think like the biggest thing that I've learned at jam is gonna sound a little bit weird, but I was thinking about it when you said.
00:24:19.826 --> 00:24:20.788
I was like what am I gonna say?
00:24:20.788 --> 00:24:26.626
But like the truth of, I think the biggest thing I've learned like this past year is kind of like the.
00:24:26.626 --> 00:24:31.484
The definition that I used to have of marketing has changed and what I think that marketing is has changed.
00:24:32.346 --> 00:25:10.326
Um, because I most of my experience, marketing software has been like at sales led companies, so marketing at a sales let's up for company is completely different ballgame and and so you sort of forget a little bit of like what marketing actually is, um, which is art and it's craft and it's joy and um, that's what I got to do a jam like every day, which is like awesome and but also like really, really, really challenging, like so much harder than I thought, like writing a tweet, like a two line tweet.
00:25:10.326 --> 00:25:24.926
I could spend honestly, like two hours going back and forth and rethinking it and no, and just like trying to get it just right because it's art and that's what I think marketing should be, and rethinking it and know, and just like trying to get it just right because it's art and and that's what I I think marketing should be yeah, no, totally I think it.